Amazon finds itself going both directions on a two-way street. At the same time. Censoring an honest review by another author because said author “personally knows” the author of the book reviewed goes too far. Yet at the same time, refusing to explain to the reviewer how she “personally knows” the author of the book, and refusing to give any further information goes not nearly far enough.
Open up your policies and define them clearly.
A couple of weeks ago I read the third installment of a series I really loved. I will refrain from sharing the name of the novel and its author.
Like any reader, as soon as I finished reading, I wrote my review. When I tried posting it on Amazon (I did buy the eBook, just like any normal and decent human being would), I received a rather concerning email.
I will not share the screenshot of the email as it does contain the title of the book and name of the author. In its place I have copied the body of the email below.
Dear Amazon Customer,
Thanks for submitting a customer review on Amazon. Your review could not be posted to the website in its current form. While we appreciate your time and comments, reviews must adhere to the following guidelines:
Here I was, thinking I had included an…
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